We offer worldwide shipping with secure packaging and fast processing. Orders ship either from our US warehouse (US orders) or from Ukraine (all other orders).
Estimated delivery times:
- USA -- 3 to 7 days
- Europe -- 8 to 15 days
- Canada -- 10 to 16 days
- Asia, Australia, New Zealand, South America -- 16 to 25 days
Delivery times are estimates and may vary due to customs or local carriers. International orders may incur duties, taxes, or carrier fees -- these are the buyer’s responsibility.
Tracking information is provided once the order ships. Please ensure your shipping details are accurate.
Returns:
If you are not satisfied with a product, notify us within 14 days of delivery and send the item back in unused condition. Once received and reviewed, we will issue a refund. Return shipping costs are the buyer’s responsibility.
No returns are accepted on live fish.
If you have questions, contact us at plecoceramics@gmail.com